"My husband and I bought helmets last weekend and are very happy with our purchase. No hassle store experience and questions answered when we asked. "
"Jesse was very knowledgeable and professional! "
"I want to say their name was Mark? They helped me figure out what head shape I was gave me a number of options and helped me as much as possible. Amazing experience!"
"My son and I came in for a helmet no knowing anything and the guy behind the desk us spent a lot of time with us and walked us through the choices. Then when the correct size wasn’t in stock he ordered it and had it sent to our house. I would recommend to anyone. "
"Awesome!!!!!! Nicole at the Schaumburg Cycle Gear location is great. Goes above and beyond to help get the riding gear you want. "
"Great selection of product + super friendly & knowledgeable staff = I'll be back for more!!"
"Great experience! Will definitely be back "
"Jesse and Alex always go out of their way to be as helpful as possible."
"Helped me find more than I was looking for , knowledgeable and professional "
"Great friendly people always very helpful "
"I have had some trouble finding the right gloves. The first set I got suffered from some manufacturer defects and started falling apart on me; no fault of Cycle Gear. They accepted the return, no problem, and let me pick a new set out. I grabbed a set, and because I'm dumb, that set ended up being a little too large after a break in. Once again, they let me exchange AGAIN, no problems at all, and I've finally arrived at a set I'm super happy with. Thanks so much, Cycle Gear team. You guys have earned a lifetime customer. "
"I visited CG Schaumburg last week to purchase a motorcycle helmet. We were looking for a particular style, color and with bluetooth. The employee who assisted us was very helpful, but we could not find the helmet with the winning combination at the store, nor at the two closest stores when the employee checked. We ended up leaving to search more online and elsewhere. I ended up calling a CG in the next state over, where the employee shared that they could find the helmet we wanted from any CG in the country and have it shipped in to our CG. Great! I'm just disappointed the employee helping us in Schaumburg didn't suggest the same idea when we were together."
"Staff helpful; answered all questions. A pleasure to deal with. "
"I have been to cycle gear 3 times and each time I interacted with a different associate. The thing that stands out the most to me is just how knowledgeable and friendly every damn employee is. They always have good recommendations, they actually listen to the needs of a customer and they are super professional the whole time, and this isn't just one person, its everyone I have encountered in that store - ever."
"Ordering online isn't always a positive experience. But I must say Cycle Gear employees go above and beyond. Thank you for your knowledge and installing the bluetooth into my Shark helmet. Also matching manufacturer's prices. "